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Time Conditions Information


Time Conditions are a module that appears as a destination when installed. It allows you to do an 'if' based on the current Time, Weekday, Day of the Month, or Month. At the moment it's reasonably basic with no support for 'AND' or 'OR', but you can chain together time conditions to do the same thing.
Time Condition Name
A short name which is used to identify the Time Condition in a destination.

Time Condition
Select from the pull down menus the time range that you want to use. Note that '-' means 'Any'.

Destinations
You have a choice of two destinations, depending on wether the time is matched or not. You can chain together time conditions to get an 'OR' or 'AND' effect. Unfortunately, there's no easy way to do that... at the moment!

Example of OR
Lets say you want Monday to Friday, 9am to 5pm or Saturday 9am to 12pm to go to IVR1, whilst all the rest of the time, it goes to IVR2.

Timecond1: Match Mon-Fri, 9am-5pm
* True: Goto IVR1
* False: Goto Timecond2
Timecond2: Match Sat, 9am-12pm
* True: Goto IVR1
* False: Goto IVR2

Example of AND
On Between 9am and 5pm on Monday and Wednesday, go to IVR2. Otherwise go to IVR1.

Timecond1: Match 9am-5pm
* True: Goto Timecond2
* False: Goto IVR1
Timecond2: Match Monday
* True: Goto IVR2
* False: Goto Timecond3
Timecond3: Match Wednesday
* True: Goto IVR2
* False: Goto IVR1

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