Ticket #566 (closed Feature Requests: duplicate)

Opened 3 years ago

Last modified 3 years ago

Independent outbound routes for different extension groups

Reported by: stromcarlson Assigned to: nobody
Priority: minor Milestone:
Component: Core Version: None
Keywords: Cc:
Confirmation: SVN Revision (if applicable):
Backend Engine: All Backend Engine Version:

Description (Last modified by gregmac) 

It would be extremely useful to have different outbound
routes for different extension groups when dialing the
same number.

Example:

An installation has twenty-two voice telephone sets and
two fax machines on a channel bank.  The client
requests that outbound calls are handled by a PRI for
all national calls, and international calls route over
an IAX2 termination provider.  This is acceptable for
voice calls, but fax calls must route over the PRI
regardless of destination.

Currently, a different dial string must be implemented
to force calls to route over the PRI.  It would be
preferable to have international calls dialable from
the fax machine the same way as from the voice
telephone sets to reduce user confusion and frustration.

Change History

03/31/06 04:19:49 changed by hezla 

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user_id=1297244

Good feature request.
I have extensions in different countries an like to group 
these and have different outbound routes.

06/09/06 10:32:56 changed by Edev

Would love the ability to do this as well.

On one site one of our SIP trunk providers only allows one simultaneous call per account, so would like the ability to give each of the 6 extensions a seperate outbound trunk.

On another site our Telco providers 2xISDN30s, one has certain calls blocked on it as per the TPS (i.e. customers who don't want cold calls). So we would like to have the outbound sales extensions using this trunk and everyone else using the other.

06/26/06 16:42:56 changed by gregmac

  • status changed from assigned to closed.
  • resolution changed from None to duplicate.
  • description changed.

Dupe of #461