Ticket #2328 (closed Recording Requests: fixed)

Opened 1 year ago

Last modified 5 months ago

Queue** logout message is the same as the login message

Reported by: totalimpact Assigned to:
Priority: minor Milestone: 2.5
Component: Queues Version: 2.3.0
Keywords: Queue login Cc:
Confirmation: Confirmed SVN Revision (if applicable): 2.3.0.2
Backend Engine: Asterisk <1.2 Backend Engine Version: 1.2.24

Description

When logging in or out of a queue the same voice file plays regardless of which status you are changing from - it says "Queue Login" - even when logging off. - I suppose this may have been intentional as the title of the dialed code.

It is confusing to users - they sometimes think the system is broken and it didnt log them in. Though I know persistence does go to play "agent logged off" when the agent finally enters their extension.

Change History

08/29/07 23:02:01 changed by p_lindheimer

hmm - it is a little confusing, I believe the issue is that there are no decent stock sound files (and it needs to be a single sound file, not multiple). If someone want to mix an 'agent-logout' single sound file for us out of the existing ones, we could include that with FreePBX and make the change. So for those handy if sound editing...

11/03/07 16:23:05 changed by p_lindheimer

  • type changed from Bugs to Recording Requests.

changing to a recording request, that is what is needed to change this. If someone comes up with an existing combination of sounds, propose it here and we can see what we can do. I couldn't find anything good in the current sounds.

11/27/07 22:47:18 changed by p_lindheimer

  • confirmation changed from Unreviewed to Confirmed.
  • milestone changed from 2.4 to 3.0.

07/02/08 12:49:12 changed by p_lindheimer

  • status changed from new to closed.
  • resolution set to fixed.

r5880 (2.5) r5881 (2.4) r5882 (2.3) - these will take place when core on each version is published.

Donate



Support
Download
Develop
Forums
News
Documentation
Paid Support
About

Paid Ads