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Mistakenly transfered call to paging. How do you get it back?
I had a scenario happen today that I had not thought of. I have a Grandstream GXP-2000 hooked to the customer's paging system. You dial extension 4000, the Grandstream, and it auto answers and activates paging through a Bogen paging amp. During a busy time today, the receptionist mistakely transferred a call to the paging system, giving the caller an open mic to the plant. (Could this be called "Factory Karioke?")
I am wondering if there is a way to get that call back after you have made such a mistake. It is a connected call to the Grandstream phone. Ideally, I would like to have an extension number to dial that will retrieve the caller from the paging system. If not possible, a way to forcibly hang-up the call by dialing an extension number.
I am pretty sure this will happen again. Today, I just happened to be logged in to the phone server when it happened, so I cut the show a little short.
John Mullinix, Cohutta.Com, Inc.
1-706-632-3343 -- sip://17066323343@qth.cohutta.org
Looking for Dundi peers in Baltimore, MD and Lake Wales, FL USA
well it has been suggested,
well it has been suggested, for good reason, that the paging context should not be present in the transfer context - which is one solution. I believe you could transfer the call back though something like FOP, and with a little AGI/manager programming, one could write a script that could be called as requested which would transfer the call back to another number. All of which are less than trivial to implement..
Philippe Lindheimer - FreePBX Project Leader
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Thanks Phillippe, I will
Thanks Phillippe, I will try the contexts and see if that will resolve it. Otherwise, I will tackle a script and post the finished product here.
John Mullinix, Cohutta.Com, Inc.
1-706-632-3343 -- sip://17066323343@qth.cohutta.org
Looking for Dundi peers in Baltimore, MD and Lake Wales, FL USA