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Announcements
Announcements
The Announcement module alows you to play an announcement to a caller. You can then send the caller to another destination or back to the IVR that sent him to the announcement.
For example:
Related Content
IVRs – Standard Abilities, Tips and Tricks

I didn't get a lot of feedback from last week's article on what you wanted to hear so I scanned the forums a bit and decided the IVR generated enough questions that I would put together an article going into a bit of depth on this. Well - it grew a lot longer then anticipated but here you go. I hope this is useful, please provide comments, feedback and let us know what you want to hear about next week if you want these informational series to continue!
-philippel
IVRs - Standard Abilities, Tips and Tricks